Effective date: 1 March 2026
Contact email: miravfashions@gmail.com
Mirav Fashions (“we”, “us”, “our”) operates the online store at miravfashions.com using WordPress + WooCommerce. This Privacy Policy explains how we collect, use, store, and protect your personal information.
We comply with the New Zealand Privacy Act 2020, and include extra disclosures that help align with global frameworks such as GDPR and CCPA/CPRA where relevant.
1. Information We Collect
a) Information You Provide
When you interact with our site, we may collect:
- Name
- Email address
- Phone number
- Billing & shipping addresses
- Payment method (not full card numbers)
- Order history
- Account login details
- Messages sent through forms or email
b) Information Collected Automatically (WooCommerce & WordPress)
- IP address
- Browser type and device
- Pages viewed
- Time spent on pages
- Cart and checkout behaviour
- Cookies that track cart status, sessions, and account login
c) Information via Third Parties
- Payment processors (Stripe, PayPal, Afterpay, etc.)
- Shipping partners (NZ Post)
- Analytics tools (e.g., Google Analytics, Meta Pixel)
2. How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide order updates and customer support
- Create and manage your account
- Improve website performance and customer experience
- Detect and prevent fraudulent activity
- Send marketing emails (only if you opt in)
- Meet legal obligations such as tax reporting
We do not sell your personal information.
3. WooCommerce Cookies
WooCommerce uses essential cookies to allow the store to function.
Essential Store Cookies
- woocommerce_cart_hash – helps WooCommerce know when your cart changes
- woocommerce_items_in_cart – helps remember cart items
- wp_woocommerce_session_* – stores a unique session ID for your cart
These cookies do not store personal information — only identifiers.
Additional Cookies (if enabled)
- Login cookies for registered customers
- Analytics cookies (Google Analytics, etc.)
- Marketing pixels (Meta, Google Ads)
You can disable non-essential cookies in your browser settings.
4. Payments
We accept payments through third‑party gateways such as:
- Stripe
- PayPal
- Afterpay
- POLi
- Other WooCommerce-supported gateways
We never store or see your full credit card details.
Payment details are processed directly by the payment provider under their security standards (e.g., PCI‑DSS).
5. Order & Account Information Stored by WooCommerce
When you make a purchase, WooCommerce stores:
- Name
- Shipping & billing addresses
- Email and phone
- Order details
- IP address
- Browser information
- Account information (if you create an account)
This information is required to:
- Process your order
- Deliver your products
- Track order history
- Support returns or exchanges
6. Plugins That May Process Data
Our WordPress site may use plugins that process certain data, such as:
- WooCommerce
- Security plugins (e.g., Wordfence)
- Anti‑spam services (e.g., Akismet)
- Backups (e.g., UpdraftPlus)
- Analytics tools (Google Analytics, Meta Pixel)
- Email marketing services (e.g., Mailchimp)
Each plugin processes only what is necessary for its function.
7. Sharing Your Information
We may share information with:
- Website hosting provider
- Payment providers
- Shipping/courier companies
- Email/marketing platforms
- IT/security providers
- Analytics services
All service providers follow confidentiality and security obligations.
We do not sell customer information.
8. International Transfers
Some providers (such as hosting companies, email services, or analytics) may store data overseas.
We ensure appropriate safeguards are used to protect your information.
9. Data Retention
We keep:
- Order information: 7 years (required by NZ law)
- Customer accounts: until deleted
- Analytics data: based on provider settings
- Marketing email data: until you unsubscribe
- Security logs: typically 30–90 days
After retention periods, data is deleted or anonymised.
10. Your Rights
Under the NZ Privacy Act 2020, you can request to:
- Access your personal information
- Correct any personal information
Where applicable (e.g., GDPR):
- Delete information
- Withdraw consent
- Object to processing
- Request data portability
To request this, contact: miravfashions@gmail.com
11. Marketing Communications
We send marketing emails only if:
- You sign up for our newsletter
- You tick “opt in” at checkout
- You create an account and choose to receive updates
You may unsubscribe at any time.
12. Security
We use reasonable measures to protect your information, including:
- SSL/HTTPS encryption
- Secure hosting
- Limited admin access
- WordPress security plugins
- Regular updates
However, no online system is 100% secure.
13. Children
Our website is not intended for children.
If you believe a child has provided data, contact us so we can remove it.
14. External Links
Our website may contain links to third‑party sites. We are not responsible for their privacy practices.
15. Changes to This Policy
We may update this privacy policy from time to time.
The latest version will always be posted on this page.
16. Contact Us
If you have questions, requests, or privacy concerns, please contact:
📧 miravfashions@gmail.com
Who we are
Our website address is: https://www.miravfashions.co.nz.